Frequently Asked Questions
Everything you need to know about your luxury Ayurveda experience.
Are Spa Ceylon products 100% vegetarian?
Yes, all Spa Ceylon products are 100% vegetarian. We are also committed to being cruelty-free and do not test our products on animals.
Do you offer international shipping?
We provide worldwide shipping to most countries. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
What is your return policy for skincare items?
Due to hygiene reasons, we only accept returns on products that are unopened and in their original packaging within 14 days of purchase. If you receive a damaged item, please contact our support team immediately.
Are your products free from parabens and alcohol?
Most of our formulations are free from parabens, paraffin, and ethyl alcohol. We use natural essential oils and traditional Ayurvedic herbs to ensure the highest quality for your skin.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal and secure digital wallets.